Toll Free: (866) 263-7338 Fax: (619) 697-7464 Monday - Friday 9:00 AM - 5:00 PM PST

Features List:

General

• Accessible from any Internet connection.
• Processes Multiple ACH transaction types.
• Allows Multiple Operators with Merchant Defined Security Policies.
• Merchant Customer Service Access.
• Sub-Account controls, settlement, and reporting.
• Offers Imager integration for check imaging, conversion, and storage.
• Extensive Search Capabilities.
• Automated return reconciliation, exception reporting, and dishonored return processing.
• Web Check with seamless integration capability.
• Full XML Integration capabilities.
• Standard Cutoff time for submission 4:00pm Pacific Time.
• Special Cutoff Times (as late as 10:30 pm) Available.
• Sunday Night File Origination for Monday Delivery.

Transactional

• Single Item Entry.
• Transaction Resubmit Button.
• Transaction Edit.
• Transaction Void.
• Transaction Copy to New.
• Bulk edit of scanned (imaged) items.
• Automated Resubmit for NSF or UCF Items.
• Recurring Transactions (flexible).
• Recurring Item Suspend.
• Recurring Item Resume.
• Recurring Payment Calculator.
• Variable Amount Recurring Billing through Item Edit.
• Batch Uploads.
• NACHA Format Import Facility.
• XML Integration Available.
• Direct Deposit Recurring.
• Direct Deposit Item Suspend.
• Direct Deposit Item Resume.
• Variable Amount Direct Deposit through Direct Deposit Editor.
• Corporate Concentration and Disbursement with Recurring Capabilities.
• Transaction Storage facility for frequent (but not scheduled recurring) transaction recipients.
• Web Check can include; auto insert amount, consumer insert amount, consumer recurring billing entry, and more!

Verification/Authentication

• ATM Verify ™ - W ith ATM Verify ™ merchants can now determine - virtually in real time - whether the account is open, closed, funds available, etc. thus ascertaining whether a check is likely to be returned.  Alliance now offers ATM Verify ™ as a stand alone tool for those who want to verify items prior to acceptance.  In real time for live transactions, or for verification only, ATM Verify ™ may be just what you need.
• Experian Levels 1, 2, and 3 Authentication is available for those businesses that do not transact face to face with their customers and need to know that the customer they are dealing with is truly who they say they are.

Reporting

• Detailed Merchant Statements Online (.PDF).
• Journal Statements for "At a Glance" balance information.
• Daily Batch Summary (HTML).
• Daily Activity - Report by date - Summary or Detail (HTML, ASCII Download).
• Transaction Summary - Report by type, status, date or date range (HTML).
• Recurring Transactions - Report by "ALL" or "Start" date range (HTML).
• Returned Transactions - By date range (HTML).
• Transaction Export - Customizable report generator.  Pick your data, specify the format, even .ZIP before download!
• XML integration allows for real time notification and extraction of data updates (returns, settlements, etc.).
• Cashflow calendar.

Support

• Merchant Support
  • Phone 6am - 6pm Pacific Time.
  • Live Chat 7am - 6pm Pacific Time.
  • Email - Anytime (Responses generally with 1-2 hours).
• Tech Support
  • Phone 6am - 6pm Pacific Time.
  • Live Chat 7am - 6pm Pacific Time.
  • Email - Anytime (Responses generally with 1-2 hours).
• Consumer Support
  • Phone 6am - 6pm Pacific Time.
  • Live Chat 7am - 6pm Pacific Time.
  • Email - Anytime (Responses generally with 1-2 hours).
• Sales Support
  • Phone 9am - 6pm Pacific Time.
  • Email - Anytime (Responses generally with 1-2 hours).

Notifications

• Transaction notification to consumer and merchant.
• Recurring Transaction reminder to merchant.
• Returned Item notification to merchant.
• System Announcement notifications to merchant.